Low 77F. Winds SSE at 5 to 10 mph. I was not given the final readings for my old meters neither gas nor electricity and I cannot find them online. If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours) . Statement of Investment Principles of OVO Energy Group of the Electricity Supply Pension Scheme (SSE Section) OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. Despite being on a Smart Meter she received 2 different 'final bills' for her electricity account plus a final demand on one of the electricity bills, that was a bit scary as she wasn't sure which bill was the final one, but SSE said the debt collector might be called anyway. Switching your energy supplier can be a daunting prospect, but it's easy with the Uswitch switching service. 1. So there is a chunk of my energy usage data which is missing. According to the hardcopy documentation I received through the post after signing up for the tariff, SSE can "choose" to impose a charge of £50 on those who leave before the last 49 days of their contract. I have been a customer of SSE for over 8 years and I have noticed their customer service that was the best is now poor. Basically, made a complaint, SSE did an investigation and said the meter was all ok. ... You can find this at sse.co.uk/data-charter or call us on 0345 071 3991 and we’ll be happy to send you a copy. And once you've sent your readings, you'll be able to instantly see what you've used. The smart meter is supposed to have the correct tariff installed in it, but it's wrong by quite a large amount. To get the app you’ll need to pay for your energy by Direct Debit or quarterly bill. Chance of rain 80%. SSE Boiler or Heating Cover includes unlimited parts and labour, an annual service worth £90, and unlimited 24/7 emergency callouts. You can also send by post to SSE Business Energy, No. If you’re a gas customer or you have multiple properties on your account, you can: Email movinghouse@sseairtricity.com; Call us on 1850 40 40 70 (Monday to Friday, 8am – 6.30pm). She didn't bother to ask why I was leaving. SSE Boiler or Heating Cover includes unlimited parts and labour, an annual service worth £90, and unlimited 24/7 emergency callouts. When I rang them to give my final readings the other day, the woman was more interested in selling me broadband. SSE Energy Services (formerly part of the SSE Group) became part of the OVO family in January 2020. I did a final read 3 weeks later as we were moving, and was issued with a final bill of £7000!!! 2. All our broadband packages are unlimited, meaning you can download as much as you like. We use cookies to provide a better website experience. In November SSE engineer read my meter and a bill was produced for £750. Generally clear skies. As I had found a much cheaper deal I decided to leave them. Full Forecast; August 7, 2020. If you’ve let us know about your move any other way, please submit your closing meter readings here. Basically, made a complaint, SSE did an investigation and said the meter was all ok. If you’re with SSE and you’ve already told us you’re moving online, you can give us your final meter readings by revisiting the moving your gas and electricity page. The council voted 9-0 to advance the request to final readings. When I rang them to give my final readings the other day, the woman was more interested in selling me broadband. Submit a meter reading. Choose from Broadband, Fibre or Fibre Plus. She didn't bother to ask why I was leaving. If you have a power cut, you should call Northern Ireland Electricity Networks Limited on 03457 643 643 (24 hours), If you smell gas phone the 24-hour gas emergency service on 0800 002 001. As I had found a much cheaper deal I decided to leave them. My account shows a final gas bill but no final electric bill. The quickest way to give us a meter reading is through your online account.If you don’t have one yet, it only takes a few minutes to register and you can start benefitting straight away. Get cover Repairs & Servicing The official readings for the start of supply by OVO are the readings in the final statement from my previous supplier, SSE and which were agreed with OVO. I have sent a copy of this in an email to OVO customer care but precisely nothing has been done to correct the erroneous readings that appear on my OVO account. Alternatively, you can use the form at the foot of this page to submit your meter readings online. To ensure a smooth and reliable expereince while using this, we strongly recommend you use a modern browser, such as Chrome, Firefox or Internet Explorer (version 9 or higher, ideally version 11+). Supplied by SSE Airtricity, you ’ re a 24hr-rate or Day/Night-rate ( Economy... 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